We guarantee our products.
Pacific promises to deliver high-quality products in good condition.
If your product is found to be defective within our standard warranty
period (1 year from date of purchase) we will gladly fix it, replace
it or issue credit for the part (excluding shipping charges). Simply
contact out Customer Service Department to get an RGA number and
return your merchandise with the RGA number clearly written on the
box. Please ensure to enclose information regarding the suspected
problem and a phone number to contact you if we have any problems/concerns.
We promise to process your request in a timely fashion.
**Please
note: If you are returning a product for credit due to any reason
other than it being defective, you will be subject to a 30% restocking
fee. Also, if you return a product and it is found to be in good
working order, the part will be returned to you at your shipping
expense.**
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